Legal
Privacy Policy
This policy explains what personal data Ergoalps d. o. o. collects through this website, why we collect it, how long we keep it and what rights you have over it.
Who we are
The controller of your personal data is Ergoalps d. o. o., Kidričeva ulica 9, 2380 Slovenj Gradec, Slovenia.
For any question about this policy or about your data, write to info@ergoalps.com.
Inquiries sent through our contact form
When you submit the inquiry form on this website, we collect the data you enter: your full name, company name, business email address and the project details you describe.
We use this information for one purpose only — to review your request and reply to it, and to continue the business conversation that follows. We do not sell it, and we do not use it for unrelated marketing.
The legal basis for this processing is your consent, which you give by ticking the consent box before sending the form, together with our legitimate interest in responding to business inquiries.
Cookies
This website uses only the technical storage strictly necessary for the site to load and function correctly. We do not set advertising cookies and we do not build visitor profiles.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images or articles from other websites. Embedded content behaves exactly as if you had visited the other website directly.
Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including if you have an account and are logged in there.
Media
If images are uploaded to this website, visitors can download them and extract any location data (EXIF GPS) embedded in them. We therefore avoid publishing images that carry embedded location data.
Who we share your data with
Your inquiry is handled internally by our sales and engineering team. We share it with third parties only where this is necessary to operate the website and our email service, or where we are legally required to do so. We do not transfer your data outside the European Economic Area.
How long we keep your data
We keep inquiry data for as long as needed to answer your request and manage the business relationship that may follow, and afterwards only for as long as required by accounting and statutory obligations. Data that is no longer needed is deleted.
How we protect your data
Inquiries are stored in a secured, access-restricted database, and the website is served over an encrypted connection. Access is limited to the employees who need it in order to respond to you.
What rights you have over your data
Under the General Data Protection Regulation you may request access to the personal data we hold about you, ask us to correct it, ask for a copy in a portable format, restrict or object to its processing, and ask us to erase it. You may withdraw your consent at any time.
To exercise any of these rights, contact us at info@ergoalps.com. Erasure does not extend to data we are obliged to keep for administrative, legal or security purposes.
You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec).
Changes to this policy
We may update this policy to reflect changes in our services or in applicable law. The current version is always published on this page.